Can you break that down for me?
When I got to work this morning, I found out that our systems were down. At first I waited for the punch line, nope, nada. Well chiiiiiiiiiiiit!
Open email (which usually still works when systems are down) - yep, email says company wide outage on all major systems, no ETA.
Let me point out, we have some real rocket scientists at work! Here goes one of the hotlines, this person shall remain nameless as they have now entered the Stupidity Witness Protection Program.
Our Person: Company Name, This is name.
Nameless: Hi! This is Nameless. I have a customer on the line and I was trying to figure out what is going on with their line. Can you look for me? I can't see it because of the company wide outage.
Our Person: Hon, which part of company wide outage did you not understand? I would use the same thing as you to look?!
Nameless: Oh thanks! I thought maybe you could access it even though I couldn't!
Now I am rapidly searching for something to clean up coffee off my desk, monitor and keyboard. Oh no, it doesn't stop there! Another person grabs the tech hotline as it rings and I hear this....
Umm no I can't provision it, we have a company wide outage. Errr no, I can't do it manually, the systems are all unavailable!
Uhh no I don't recommend you wait at the customer's house for it to come back up...
I can't take your times, you'll need to write them down.
*BIG SIGH* Did I mention that we were having a company wide outage on all our major systems? *hangs up the phone*
Be scared, be very very scared! Morons! Such a waste of my coffee, but they did give us all a very good laugh!
Open email (which usually still works when systems are down) - yep, email says company wide outage on all major systems, no ETA.
Let me point out, we have some real rocket scientists at work! Here goes one of the hotlines, this person shall remain nameless as they have now entered the Stupidity Witness Protection Program.
Our Person: Company Name, This is name.
Nameless: Hi! This is Nameless. I have a customer on the line and I was trying to figure out what is going on with their line. Can you look for me? I can't see it because of the company wide outage.
Our Person: Hon, which part of company wide outage did you not understand? I would use the same thing as you to look?!
Nameless: Oh thanks! I thought maybe you could access it even though I couldn't!
Now I am rapidly searching for something to clean up coffee off my desk, monitor and keyboard. Oh no, it doesn't stop there! Another person grabs the tech hotline as it rings and I hear this....
Umm no I can't provision it, we have a company wide outage. Errr no, I can't do it manually, the systems are all unavailable!
Uhh no I don't recommend you wait at the customer's house for it to come back up...
I can't take your times, you'll need to write them down.
*BIG SIGH* Did I mention that we were having a company wide outage on all our major systems? *hangs up the phone*
Be scared, be very very scared! Morons! Such a waste of my coffee, but they did give us all a very good laugh!


